We make the calls that let you make clinics, seminars and events part of your care and revenue strategies.
Our services can generate thousands of dollars in hygiene appointments that then drive double or more in follow-up treatment revenue.
Our appointment scheduling rate of 20% to 65% means better patient care and significant revenue.
A robust post discharge program can be instrumental in extending the patient experience beyond the hospital walls, nearly doubling customer satisfaction rates, reducing readmissions and improving the patient experience
DRS Services USA, Inc. (DRS).is a leading provider of appointment-scheduling services. Privately owned in Arizona and operated entirely in the United States, we have been helping doctors, dentists and other healthcare providers reconnect with past-due patients and increase their practice revenues since 2006.
DRS also helps medical and dental practices with other patient-call and scheduling services, including:
Transitioning patients from a former provider or to a new location
Telling patients about new services, technologies, care providers or staff
Building attendance for events such as clinics, informational seminars and product demonstrations.
Following up with discharge patients to determine levels of performance and satisfaction.
We know that most practices don't like the task of outbound patient calling as it can interfere with taking care of the patient standing in front of them. Outsourcing this follow up allows all of you to take care of all of your patients without distractions.
Patient Calling Campaigns: Month-to-Month based on your needs
DRS works month-to-month (no long-term contracts)— as an extension of your office and with services implemented according to your needs. If your staff is already engaged in patient outreach, we can supplement their work after hours and on weekends, helping you connect with more patients in less time. Alternately, we can take on specific calling needs completely, freeing your personnel for other high-value tasks.