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Overview

We have successfully helped pharmaceutical organizations with patient calls for the following: 

  • Prescription refills
  • New prescriptions
  • Out-of-stock prescriptions
  • Prescription status calls


Our staff conducts outbound and inbound calls, as an “overflow” contact center, and we are able to increase revenue without placing an extra burden on your existing staff.  We can be your “back-up” as often or as little as your business needs dictate. Need short-term assistance, such as seasonal, peak periods and vacations – No problem! Our team is available on off-hours, weekends, and holidays to connect with your customers/patients – when it’s convenient for them. 


Multi-Lingual Staff

Members of our staff are bilingual and able to help your Spanish-speaking patients navigate the prescription process including insurance changes and more.    



Pharmaceutical Industry